read the THRIVE COUNSELING RESPONSE TO the CORONAVIRUS (COVID-19)

Thrive Counseling is now offering Online Counseling & Telehealth services.

While we believe that face-to-face interaction has considerable benefits, we realize that it may not always be possible for our clients to receive the consistent help they may need exclusively in an office setting. Telehealth (also known as Telebehavioral Health) services can be a critical tool to bridge the gap between the needs of our clients and their ability to make office visits.

We also realize that the spread of the Coronavirus (COVID-19) and the necessity to take actions protect ourselves and our loved ones does not diminish the need for individuals to be able to receive quality mental health care. We have expanded our offerings in response to this and all of our therapists now provide Telehealth services. If you are ill, at higher risk for complications, or have loved ones that may be more susceptible to the virus, Telehealth may be the best way to ensure you get the support you need.

All of our services are provided by trained and experienced, state licensed, therapists. We strive to deliver the best possible counseling experience to our clients both in person and with our online services. Our goal to make our online services match as closely as possible what we can offer to clients we see in person.

Insurance companies have also been moving to meet this need and increase access to this type of care. Most major insurance companies now offer access to Telehealth services and we will work with your insurance to provide access to these benefits. Your counselor can help you determine your coverage and in most cases, the process will not be different from an office visit.

We use encrypted, HIPAA complaint, software for all of our sessions to ensure the security of client information and the contents of their sessions. We also use encrypted software for communication, the delivery of documents, and online payments. Online services are as secure as those you would receive in an office setting.

Call to today to schedule an Appointment and see if online therapy is a fit you you!

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Sessions are conducted through Google Hangouts Meet which is accessible on your phone, tablet, or computer.

On your phone or tablet, please download the Google Hangouts Meet App from the app store. If you have the old version of Hangouts, you may need to download the new Hangout Meet app.

Computer connection requires a camera, microphone, and speaker. Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari browsers are supported. Please make sure your browser is up-to-date and test your connection in advance.

You will receive an email on the day of your session with the meeting link.

Services are only available to clients within the states of Alabama & Tennessee. Due to legal restrictions we cannot conduct sessions with out-of-state clients or with residents traveling out of state.